Customer Support
wecare@firozi.in
General
hey@firozi.in
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careers@firozi.in
Press
press@firozi.in
Love It? Add to a Wishlist The Safety Pin icon allows you to save all of your favourite Firozi items to this Wardrobe page. Build multiple lists in your Wardrobe based on events or interests, be it Wedding Guest looks, options for an upcoming Party, or even gift ideas to share with a loved one. With an account you can seamlessly revisit these lists wherever you browse, on computer, phone, or tablet, and send those lists to others for a wily hint.
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| Bust | Waist | Hip | Armhole | Bottoms Length | Bottoms Waist | |
|---|---|---|---|---|---|---|
| XS | 32 in 34 in | 25 in 26 in | 36 in 34 in | 16 in - | 35.5 in - | 30 in - |
| S | 34 in 36 in | 26 in 28 in | 36 in 38 in | 17 in - | 36 in - | 32 in - |
| M | 36 in 38 in | 28 in 30 in | 38 in 40 in | 18 in - | 37 in - | 34 in - |
| L | 38 in 40 in | 30 in 32 in | 40 in 42 in | 19 in - | 38 in - | 36 in - |
| XL | 40 in 42 in | 32 in 34 in | 42 in 44 in | 20 in - | 38.5 in - | 38 in - |
| XXL | 42 in 44 in | 34 in 36 in | 44 in 46 in | 21 in - | 39 in - | 40 in - |
| 3XL | 44 in 46 in | 36 in 38 in | 46 in 48 in | 22 in - | 39 in - | 43 in - |
| 4XL | 46 in 48 in | 38 in 40 in | 48 in 50 in | 22.5 in - | 39.5 in - | 45 in - |
These guidelines have been issued as a guide only. If you have a specific sizing question or would like more information, please contact us.
As all are pieces and designs are custom-made for you. Firozi is a 100% handmade brand which contains organic fabric specifically dyed in a certain manner and/or hand-embroidered items and shall make all endeavours to deliver defect free products to the purchasers and to give you the best experience and flexibility, we offer a 48 hour no questions asked exchanges or refunds in the form of store credits. Size exchanges or alterations must be requested within 48 hours of receiving the product. Please note that "Made to Measure" orders are non-exchangeable and non-returnable as they are made as per your requested measurements.
We offer free domestic shipping on all orders. International shipping rates are calculated as per your country at checkout.
In case of returns/exchanges, please note that our shipping provider charges a standard flat return pick-up fee of INR 150.
Our standard delivery timeline is 7-12 business days. All items with a ready to ship tag are dispatched within 4-5 business days. In case of expedited shipping, you can get in touch with our customer support representative +919041645482
Sizing Issues? We offer free of charge alterations. Usually, the order is made according to our standard size guide or the measurements given to us in case of Made To Measure orders. However, in case of any alterations, please get in touch with our customer support representative at our Priority WhatsApp Support
Please note: A pick-up and delivery fee will apply for free alterations.
Custom Order? Yes, we do accept color and size customization. Please select 'Made To Measure' size while placing your order and our team will contact you or for any further queries you can get in touch with our Customer support representative wecare@firozi.in.
Please read our shipping, exchange & delivery policy in detail here.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.